Privacy Policy

Introduction

Welcome to painreliefco. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.painreliefco.store (the “Site”). By accessing or using the Site, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal data that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed by third‑party payment providers)

Automatically Collected Information

When you visit the Site, we automatically receive certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referral URL

How We Use Your Information

We use the collected data for the following purposes:

• Processing orders and providing customer support
• Sending order confirmations, shipping updates, and invoices
• Responding to inquiries sent to [email protected] or via phone (+1 (602) 247-2997
• Improving the Site, products, and services
• Complying with legal obligations and preventing fraud

Sharing and Disclosure

We may share your information with trusted third parties only when necessary to:

• Fulfill orders (shipping carriers, fulfillment centers)
• Process payments (payment gateways)
• Provide customer service (support platforms)
• Comply with legal requirements, court orders, or governmental requests

We do not sell, rent, or lease your personal data to marketing companies.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser preferences.

User Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Retention Period

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Transfers

If your data is transferred outside the United States, we will ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your privacy.

Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after changes constitute your acceptance of the revised policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1 (602) 247-2997
Address: 5708 Southeast 20th Court, Phoenix, Arizona 85012, United States